Terms & Conditions

Last Updated: 22 August 2026

Welcome to JUNAID PK. These Terms & Conditions explain the rules that apply when you visit our website, browse our products, or place an order with us in the United Arab Emirates.

By using this website or purchasing a product from JUNAID PK, you agree to follow these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

1. About JUNAID PK

JUNAID PK is a UAE-focused online store offering Pakistani and Pashtun-inspired products, including traditional footwear, Peshawari Chappals, Chitrali Pakols, handbags, accessories, and other heritage-inspired products.

Our aim is to make authentic traditional products easier to discover and purchase for customers across Dubai, Abu Dhabi, Sharjah, Ajman, and other parts of the UAE.

2. Using Our Website

You may use the JUNAID PK website for lawful shopping, product research, and contacting our team.

When using our website, you agree not to:

• Use the website for unlawful or fraudulent activities.
• Provide false or misleading information.
• Attempt to interfere with the website or its security.
• Copy or misuse our brand content, images, product descriptions, or website materials without permission.
• Attempt to gain unauthorised access to any part of our website or systems.

3. Product Information

We make reasonable efforts to provide accurate product names, descriptions, photographs, colours, sizes, and other product information.

Because product photographs are displayed on different devices and screens, the actual colour of a product may appear slightly different from the image shown online.

Traditional and handcrafted products may also have minor variations in stitching, texture, finishing, colour, or appearance. These variations can be a natural part of the product and do not necessarily indicate a defect.

Product availability may change without prior notice.

4. Product Prices

Prices displayed on the JUNAID PK website are shown in United Arab Emirates Dirhams (AED), unless otherwise stated.

Applicable delivery charges and other charges, where relevant, will be communicated during the ordering or checkout process.

We reserve the right to update product prices when necessary. The price applicable to your order will be the price shown at the time you place the order, subject to any obvious pricing or listing error.

5. Placing an Order

When you place an order through our website, you are requesting to purchase the selected product or products.

After receiving your order, we may send an order confirmation through email, WhatsApp, SMS, or another available communication method.

An order may be cancelled if the requested product is unavailable, there is an obvious error in the product information or price, or circumstances prevent us from fulfilling the order.

If you have already paid for an order that we cannot fulfil, we will communicate the available refund or resolution with you.

6. Payment

JUNAID PK may offer different payment options depending on your location, order, and availability of payment services.

Customers are responsible for providing accurate payment and billing information when required.

Where Cash on Delivery is available, payment must be made according to the delivery instructions provided with the order.

7. Delivery Across the UAE

JUNAID PK aims to provide reliable delivery to customers across the United Arab Emirates.

Delivery times may vary depending on the destination, product availability, courier operations, public holidays, weather conditions, and other circumstances outside our reasonable control.

Any estimated delivery time provided on our website or by our team is an estimate and may occasionally change.

Customers are responsible for providing a complete and accurate delivery address and an active phone or WhatsApp number where required for delivery coordination.

8. Incorrect Delivery Information

If an incorrect or incomplete address, phone number, or other delivery information is provided, the order may be delayed or require additional delivery arrangements.

Please check your order information carefully before completing your purchase.

9. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are handled according to our Refund & Return Policy.

Before returning a product, customers should review the conditions, time limits, and eligibility requirements stated in our refund policy.

Nothing in these Terms & Conditions is intended to remove or restrict any consumer rights that cannot legally be excluded under applicable UAE laws and regulations.

10. Damaged, Defective or Incorrect Products

If you receive a product that appears damaged, defective, or different from the product you ordered, please contact JUNAID PK as soon as reasonably possible.

When contacting us, please provide your order details and clear photographs or other relevant information so our team can review the issue.

After reviewing the matter, we will provide an appropriate resolution in accordance with our policies and applicable UAE consumer protection requirements.

11. Intellectual Property

The content published on the JUNAID PK website, including our logo, brand identity, product photographs, graphics, written content, product descriptions, page designs, and other original materials, belongs to JUNAID PK or is used with appropriate permission.

You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission.

12. Third-Party Services

Our website may rely on third-party services such as payment providers, delivery companies, website technology providers, analytics services, and social media platforms.

These third-party services may operate under their own terms and privacy policies. JUNAID PK is not responsible for policies or services independently controlled by third parties.

13. Privacy and Personal Information

We respect your privacy and handle personal information according to our Privacy Policy.

Information provided during an order may be used where necessary to process your purchase, arrange delivery, communicate with you, provide customer support, and meet applicable legal or operational requirements.

14. Website Availability

We work to keep the JUNAID PK website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted, secure, or completely free from technical errors.

We may update, maintain, modify, temporarily suspend, or improve parts of the website when necessary.

15. Limitation of Responsibility

JUNAID PK will take reasonable steps to provide accurate product information and a reliable shopping experience.

However, we cannot be held responsible for delays, interruptions, or losses caused by circumstances outside our reasonable control, including courier delays, payment service interruptions, internet or technical failures, natural events, public emergencies, or other circumstances beyond our control.

Nothing in these Terms & Conditions is intended to exclude or limit any responsibility that cannot legally be excluded under applicable UAE law.

16. Changes to These Terms

JUNAID PK may update these Terms & Conditions from time to time to reflect changes to our products, services, business practices, or applicable requirements.

When changes are made, the updated version will be published on this page along with a revised “Last Updated” date.

17. Applicable UAE Laws

These Terms & Conditions are intended to apply to customers using the JUNAID PK website in the United Arab Emirates and are subject to applicable UAE laws and regulations.

Any dispute relating to an order, purchase, or use of our website will be addressed through the appropriate legal and regulatory channels available under applicable UAE law.

18. Contact JUNAID PK

If you have any questions about these Terms & Conditions, your order, payment, delivery, returns, or any other matter relating to our online store, please contact our customer support team.

You can reach us through the contact details provided on our Contact Us page.

JUNAID PK

Tradition. Style. Quality.

Authentic Pakistani and Pashtun-inspired products for customers across the UAE.