Privacy Policy

Last Updated: 22 August 2026

At JUNAID PK, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, contact our team, or place an order.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and how we work to keep your information secure when you shop with JUNAID PK in the United Arab Emirates.

1. About This Privacy Policy

This Privacy Policy applies to information collected through the JUNAID PK website, online orders, customer support communications, and other interactions with our online store.

By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you interact with JUNAID PK, we may collect information such as:

• Your name.
• Mobile or telephone number.
• Email address.
• Billing and delivery address.
• Order and purchase information.
• Payment-related information required to process your order.
• Information you provide when contacting customer support.
• Product preferences and other information you voluntarily provide.

We may also automatically receive certain technical information when you visit our website, such as your device type, browser information, approximate location, IP address, pages viewed, and website interaction information.

3. How We Use Your Information

JUNAID PK may use your information for legitimate business and customer-service purposes, including:

• Processing and fulfilling your orders.
• Arranging delivery across the UAE.
• Confirming and updating your order.
• Responding to customer enquiries.
• Providing after-sales support.
• Processing returns, exchanges, refunds, or other order-related requests.
• Improving our products, website, and shopping experience.
• Detecting and preventing fraudulent or unauthorised activity.
• Maintaining website security and functionality.
• Complying with applicable legal and regulatory requirements.

4. Order and Delivery Information

When you place an order with JUNAID PK, we use the information necessary to process and deliver your purchase.

This may include your name, telephone number, delivery address, order details, and other information required by our delivery or fulfilment partners.

Providing accurate delivery information helps us process your order and coordinate delivery efficiently.

5. Payment Information

Payments may be processed through third-party payment providers or payment services integrated with our online store.

Depending on the payment method you select, your payment information may be handled directly by the relevant payment provider.

JUNAID PK does not intentionally collect or store complete payment card details when those details are processed directly by a third-party payment provider.

6. Shopify and Service Providers

Our online store is operated using Shopify's e-commerce technology and may use third-party services to provide website functionality, payment processing, delivery, analytics, customer support, marketing, and other business services.

These service providers may process information on our behalf where necessary to provide their services.

We aim to work with service providers that use appropriate security and privacy practices for the information they handle.

7. Cookies and Similar Technologies

JUNAID PK may use cookies and similar technologies to help our website function properly and to understand how visitors use our online store.

Cookies may help us remember certain preferences, maintain shopping functionality, improve website performance, and understand website traffic.

Your browser may allow you to control or block certain cookies. However, disabling some cookies may affect the functionality of parts of our website.

8. Website Analytics

We may use analytics and similar technologies to understand how visitors interact with our website.

This information can help us identify technical issues, improve navigation, understand customer interests, and improve the overall shopping experience.

9. Marketing Communications

If you choose to subscribe to our marketing communications, we may use your email address or other contact information to send you information about products, collections, offers, promotions, or updates from JUNAID PK.

You can request to stop receiving marketing communications at any time by using the unsubscribe option provided in applicable marketing messages or by contacting us.

Even if you opt out of promotional communications, we may still contact you when necessary regarding an existing order, payment, delivery, return, refund, or other service-related matter.

10. WhatsApp and Customer Communications

JUNAID PK may communicate with customers through channels such as WhatsApp, telephone, email, or SMS when required for order processing, delivery coordination, customer support, or other service-related communication.

When using a third-party communication platform, your information may also be subject to that platform's own privacy policy and terms.

11. When We Share Information

We do not sell your personal information as part of our normal business operations.

We may share limited information with trusted service providers when necessary to operate our online store and provide services to you.

These may include:

• Payment service providers.
• Courier and delivery companies.
• Website and e-commerce technology providers.
• Analytics and technology service providers.
• Customer support and communication service providers.
• Professional advisers or service providers where reasonably necessary.

We may also disclose information when required by applicable UAE law, legal process, court order, regulatory requirement, or to protect our legal rights and the security of our customers or website.

12. International Data Processing

Some service providers supporting our website or business operations may process information outside the United Arab Emirates.

Where personal information is processed through such providers, we take reasonable steps to work with services that maintain appropriate privacy and security safeguards and comply with applicable requirements.

13. Protecting Your Information

We take reasonable administrative, technical, and organisational measures to help protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no online system or method of electronic transmission can be guaranteed to be completely secure. Customers should also take reasonable precautions when protecting their account information and devices.

14. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, business administration, legal obligations, dispute resolution, and record keeping.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

15. Your Privacy Rights

Depending on applicable UAE laws and the circumstances of the processing, you may have rights relating to your personal information.

These may include requesting information about how your personal data is handled, requesting access to certain personal information, asking for inaccurate information to be corrected, or making other requests permitted under applicable data-protection requirements.

If you would like to make a privacy-related request, please contact JUNAID PK using the contact details provided on our website.

16. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly request personal information from children for purposes that are not appropriate under applicable law.

If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can review the matter.

17. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, or other external websites.

JUNAID PK is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

18. Changes to This Privacy Policy

JUNAID PK may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.

When changes are made, the updated version will be published on this page with a revised “Last Updated” date.

19. Contact Us About Privacy

If you have questions about this Privacy Policy, how your information is handled, or wish to make a privacy-related request, please contact JUNAID PK.

For general enquiries, please visit our Contact Us page.

JUNAID PK

Tradition. Style. Quality.

Serving customers across the United Arab Emirates with Pakistani and Pashtun-inspired products.